Thank you for shopping at futuremperor.com! We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 7 calendar days to return an item from the date you received it (if damaged and you should have uncut video of opening). To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment with in 10 working days. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us.
Damaged or Faulty Products
In the rare event that your product arrives damaged or faulty, please contact us immediately with details and photographic evidence. We will provide instructions for returning the item and offer a replacement or refund, as appropriate.
Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (e.g., skincare products with broken seals) and personal care goods (e.g., hairbrushes, combs). Please contact us if you have questions or concerns about your specific item.
Cancellation Policy
Orders can be cancelled within [number of hours/days] of placement. Once an order has been processed and shipped, it cannot be cancelled. If you wish to cancel an order, please contact us as soon as possible.
By purchasing from our website, you agree to the terms of our Return & Refund Policy. If you do not agree with this policy, please refrain from making a purchase.
